Partner Zone

Info-Santé and Info-Social (811)

Nurses and social workers at the same number

When you call Info-Santé or Info-Social (811), you will immediately be in contact with a qualified professional available to help you. The professional will give you informed advice based on protocols set by experts in the health and social services. If necessary, the professional will direct you to resources more suited to your health condition.

  • Available 24 hours a day, 7 days a week
  • Free and confidential

You can reach Info-Santé and Info-Social services 24/7 by dialing 811. The voice menu will help direct your call to a nurse or social worker.

Info-Santé 811

Not sure what's going on? Questions about your health?

INFO-SANTÉ 811 is a telephone consultation service provided by healthcare professionals for you, a family member or a friend. A nurse will answer your questions and provide information and advice about any health concerns you may have, in a confidential manner.

When to call ?

  • Vomiting
  • Diarrhea
  • Fever
  • The flu
  • Breastfeeding
  • Contraception
  • Health advice
  • Etc.

Before going to a hospital or a clinic, dial 811.

Info-Social 811

Going through a difficult time? Worried?

In addition to INFO-SANTÉ 811, there is INFO-SOCIAL 811, a telephone consultation service provided by social workers. They can provide you, a family member or a friend with reliable and appropriate support to help you through a difficult situation, in a confidential manner.

When to call?

  • Anxiety
  • Suicide
  • Worries
  • Violence
  • Conjugal relationships
  • Mourning
  • Parenting questions
  • Heartbreak
  • Drug or alcohol problems
  • Sexuality
  • Etc.